0

SHIPPING INFORMATION

AUSTRALIA

FREE EXPRESS  shipping on orders over $150

 
Flat  EXPRESS  post rate on all domestic orders: $10 (1-3 business days)

NEW ZEALAND

FREE EXPRESS shipping on orders over $300


DHL EXPRESS shipping: $20 AUD (2-3 business days)

UNITED STATES

FREE EXPRESS shipping on orders over $300


DHL EXPRESS shipping: $20 AUD (2-3 business days)

REST OF THE WORLD

FREE EXPRESS shipping on orders over $400


DHL EXPRESS international shipping: $30 AUD (2-3 business days)

SIZING CHART & MATERIALS

RETURN POLICY

Unfortunately with swimwear there are health regulations surrounding return policy but if you have a sizing issue and can assure us the items are unworn we will be happy to offer a full credit if the following is met:

  • Please assure the item is returned within 14 days.

  • The item was not purchased on sale or promotion.

  • Unworn items must be returned with swing tickets and hygiene stickers attached. Please ensure that items are tried on over your own underwear. In the interest of hygiene, we may refuse to exchange items where we reasonably consider that these regulations have not been respected.

  • Return shipping costs are covered by the customer.

How Do I return my Item?

  1. Email info@jessikarabbit.com with the subject ‘Return’ and include your order number and name of items you wish to return.

  2. Check your items to ensure they are in perfect condition as Jessika Rabbit will not accept any  items returned damaged.

  3. Once we receive your return, we will email you store credit in the form of a gift card which can be used storewide.

How do I return a faulty Item?

  • Please email info@jessikarabbit.com  with your order number and an image of the fault within 7 days of delivery so we can arrange a replacement asap.

  • Any faults that occur after 6 months of purchase will not be accepted.

**Refunds will only be issued if the item is deemed faulty and cannot be replaced**

  • Gentle hand wash in cold soapy water and rinse in cold water

  • Drip dry in shade

  • Avoid contact with rough surfaces

SHOULD

CONTACT US:

  • Iron

  • Dry Clean

  • Leave in direct sunlight as this may cause colour to fade and damage the material

SHOULDN’T

CONTACT US:

  • Fake tanning products may mark and damage swimwear.  We recommend taking extra care when using these products and always ensure they are completely dry before they come in contact with your swimwear.
     

  • Some sunscreen lotions and tanning oils may mark or damage swimwear, we recommend you rinse immediately after use.

NOTE

CONTACT US:

GARMENT CARE